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Context

Little Blue Dot

Little Blue Dot

Little Blue Dot

Little Blue Dot is an app that allows people to earn points from converting air miles and doing everyday eco-friendly behaviours. These points are used as currency to offset the carbon produced from flying.

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Deliverables

Mobile App

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Problem

Problem Statement

The Product

Little Blue Dot would encourage eco-friendliness through gamification. Users earned Life Points by doing eco-friendly behaviours such as using a reusable mug to get coffee, or by converting some of their air miles into Life Points. Life Points could then be used to buy carbon offsets to effectively cancel out users' carbon emissions from flying.

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Requirements

I was tasked to design a fun, attractive and simple app that could get people into the habit of earning life points. There were 3 entities involved - Airlines, Eco-focused NGOs and the company itself. The app had 3 main features:

Convert

Conveniently convert air miles to Life Points on the app.

Offset

Use Life Points to buy carbon offsets from NGOs via the app.

Gamify

Make being eco-friendly fun! Reframe it from a chore to a rewarding challenge to encourage sustained use.

Exploring
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Exploring

Gathering Information

To understand the context and user needs of the product, I carried out the following:​

  • Competitive analysis of 5 companies' UI, usability and product features to understand business needs.

  • Secondary research of airlines, carbon offsetting companies and eco-conscious blogs.

 

Creating Understanding

The results of all the research was organised into an affinity map. To create shared understand about the user, I created a persona and storyboards from this information, then shared it with my stakeholders. 

 

Research Outcomes

After knowing what and for who I'd be designing for, I sat down and started generating ideas for the app's UI. Then, I created a user flow which explained how users would navigate the app. Finally, it was time to create prototypes and test them out with users.

Creating Understanding Among Stakeholders

Competitive Analysis, Persona, Storyboards, User Flow

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Persona.png
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Iterating

User Interface Styles

To see what visual style would look best, I compared several versions of the UI elements. This included:

  • Moodboards

  • Typography

  • Colour palettes

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Prototyping and Usability Testing

To visualise and test the usability of the web app, I created these prototypes:

  • Sketches to quickly visualise and modify designs.

  • Wireframes for the initial usability test.

  • High-fidelity prototypes for final test. I used Adobe XD.​

I conducted usability tests with 2 users. Further below I write more detailed findings.

User Interface Styles

Moodboard, Typography, Colour Palettes

Moodboard.png
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Low- to Mid-Fidelity Prototypes

Sketches, Wireframes

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Research Outcomes: Series of Changes to Designs 

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Final Button Changes 1.png
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Iterating

Final Design

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Final Design
Conclusion

Conclusion

Key Takeaways

While there is certainly some way to go, it has been a great experience working with this client. I learnt about how important user feedback is, as well as gaining practical experience playing around with colour palettes.

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In Hindsight...

In hindsight, I would have incorporated more accessibility standards into more user interface design. Also, I would have done more user interviews and usability tests to get a wider source of feedback.

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Future Plans

Little Blue Dot is currently in discussion with a major airline about implementation.

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End-to-end UI/UX designer for a marketing and capacity solution for the F&B industry. 

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